NiCE
Customer Experience AI Platform for Transformation at Scale
About NiCE
NICE provides an enterprise AI platform for customer experience, enabling businesses to orchestrate human and AI agents, automate service, and empower workforce at scale.
NICE (NASDAQ: NICE) is a global leader in customer experience AI, serving over 25,000 businesses including 85 of the Fortune 100. Its platform, CXone, offers AI-powered automation, engagement orchestration, and workforce empowerment tools. The company also provides solutions for financial crime and public safety. With over 10,000 employees across 30+ countries, NICE manages more than 120 million customer interactions daily. The platform integrates conversational AI, agentic AI, knowledge management, omnichannel routing, and workforce engagement management. NICE generates revenue through B2B SaaS subscriptions and professional services.
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